Question 1

What time is check-in and check-out?

Accepted Answer

Check-in time is from 16:00 (4 PM), and check-out is until 12:00 (12 PM). Snow igloos have specific check-in and check-out times that will be communicated separately upon booking. Early check-in or late check-out may be available upon request, subject to availability.

Question 2

Is breakfast included in the stay?

Accepted Answer

Breakfast is included in snow igloo accommodations. Other accommodation options have their own kitchen available. During the winter season, breakfast can also be booked in advance for other accommodations for an additional fee.

Question 3

How far is Lucky Ranch from Rovaniemi Airport?

Accepted Answer

Lucky Ranch is approximately 90 minutes drive from Rovaniemi Airport.

[Learn more about our location and how to get to Lucky Ranch](/en/info/location).

Question 4

How to prepare for a night in the igloo?

Accepted Answer

We have prepared comprehensive instructions to help you make the most of your unique igloo experience. Our detailed guide covers everything from check-in procedures and what to bring, to safety information and practical tips for staying comfortable in your snow igloo.

[View complete igloo instructions and preparation guide](/en/accommodation/igloo-instructions).

Question 5

Do I need previous experience for winter activities?

Accepted Answer

Most of our activities are suitable for beginners, and our experienced guides provide full instructions and safety briefings. Some advanced activities may require prior experience.

Question 6

What clothing should I bring for winter activities?

Accepted Answer

We provide thermal overalls and boots for most winter activities. We recommend bringing warm base layers, wool socks, gloves, and a warm hat. A detailed packing list will be sent with your booking confirmation.

Question 7

Can activities be cancelled due to weather?

Accepted Answer

Yes, some activities may be cancelled or rescheduled due to severe weather conditions for safety reasons. In such cases, we will offer alternative activities or a full refund.

Frequently asked questions

Book your Finnish Lapland holiday today and create lasting experiences.

Frequently asked questions